Returns & Refund Policy | SECONDLEFT

We are sure you will love your SECONDLEFT as much as we do, but if for any reason you are unhappy with your purchase, all customers are eligible for a FREE RETURNS LABEL. You have 28 days to initiate your return and we will happily provide you with an EXCHANGE, REFUND or 120% STORE CREDIT.


  • We also offer direct exchanges, subject to stock availability. 
  • Sale items cannot be returned. (Black Friday etc.)
  • Items must be returned in original condition - unworn, unwashed, with all tags attached.
  • For hygiene reasons, we do not accept returns of Face Masks, G-Strings and Body Suits. 
  • We aim to process all returns within 10 business days of receiving your items. You will be contacted via email with the details of your processed return. Please note, this time period may vary slightly in busy periods. 
  • Please email prior to initiating a return if you believe the product is damaged, faulty or not what you ordered.


To start, select a return click HERE. 

  • All accepted returned items will receive a REFUND OR 120% STORE CREDIT.
  • The extra 20% is up to SECONDLEFT's discretion and is subject to change at any time.
  • Direct exchanges are able to be facilitated online, if the items are in stock.


  • All international customers are eligible for a FREE RETURNS LABEL.
  • Duties, taxes, and VAT are not refunded on international returns.
  • We do not currently offer international exchanges. 


If you have purchased through AfterPay/ZipPay, the returns process is the same as the above. If a store credit is issued, your AfterPay payment plan will continue. If a refund is issued, any future payments will cease and any payments made will be refunded to your account.

    Should you have any further questions regarding your return, please reach out;